Choose The Right Plan For Your Organization
Discover the most robust IT infrastructure monitoring tool, built to scale with you. Upgrade as you grow.
Choose the Right Plan
Subscription or Perpetual—scale confidently. We’ll help you right-size.
Business
Ideal for small to medium-sized businesses with a growing IT infrastructure.
- Monitor up to 1,000 devices
- Single installation of WhatsUp Gold
- 10/5 – Email support
Enterprise
For enterprises with complex IT infrastructure needing advanced network monitoring.
- Monitor up to 50k devices
- Up to 2 installations
- Advanced reporting & monitoring
- 24/5 – Phone & Email support
Enterprise Plus
For large organizations needing a powerful and adaptable monitoring solution.
- Monitor up to 100k devices
- Up to 4 installations
- Advanced reporting & monitoring
- 24/5 – Phone & Email support
Enterprise Scale
For large enterprises requiring scalability, automation, and comprehensive monitoring.
- Monitor 100k+ devices
- Customize number of installs
- Advanced reporting & monitoring
- 24/5 – Phone & Email support
* NOTE: Prices do not include taxes, which vary by country.
| Key Features | Business | Enterprise | Enterprise Plus |
|---|---|---|---|
| Aspects/Channels Per Device | Unlimited * | Unlimited * | Unlimited * |
| Maximum Number of Devices Per Instance | 1,000 | 25,000 | 25,000 |
| Standard Monitoring Capabilities | |||
| Certificate Discovery & Monitoring New | |||
| Internet Connection Monitoring | — | ||
| Log Management | — | ||
| Application Monitoring | — | ||
| Virtualization Monitoring | — | ||
| Distributed Mode | — | ||
| Scalability Pollers | — | ||
| High Availability | — | ||
| Network Traffic Analysis Plus (NTA+) | — | — | |
| Configuration Management | — | — | |
| Support | 10/5 – Email | 24/5 – Phone & Email | 24/5 – Phone & Email |
| Installations of WhatsUp Gold | Single Install | Up to 2 | Up to 4 |
| Advanced Features (Details) | |||
|
Certificate Discovery & Monitoring New
Identify, track and manage SSL certificates; avoid expirations and disruptions; improve security posture.
|
|||
|
Internet Connection Monitoring
24/7 monitoring with email/SMS alerts on outage.
|
— | ||
|
Log Management
Centralize, audit and report on activity for compliance.
|
— | ||
|
Application Monitoring
App-centric alerts and root-cause insights to meet SLAs.
|
— | ||
|
Virtualization Monitoring
Discover, map and monitor hosts/guests with thresholds.
|
— | ||
|
Distributed Mode
Secure centralized management for many remote sites.
|
— | ||
|
Scalability Pollers
Distribute workload across up to 25 systems.
|
— | ||
|
High Availability
Avoid monitoring blackout with multiple instances.
|
— | ||
|
Network Traffic Analysis Plus (NTA+)
Reduce troubleshooting time; pinpoint root cause.
|
— | — | |
|
Configuration Management
Automate configuration/changes; archive and compare.
|
— | — | |
|
Customer Support
|
10/5 – Email | 24/5 – Phone & Email | 24/5 – Phone & Email |
|
Additional Support
|
— | Online Training Health Check |
Online Training Health Check Upgrade Guidance ** |
|
Installations of WhatsUp Gold
|
Single Install | Up to 2 | Up to 4 |
* NOTE: A single WhatsUp Gold server can poll a maximum of 100,000 metrics with additional scalability pollers. The stated technical maximums may require additional licenses to fully scale your environment.
** NOTE: Upgrade Guidance applies to supported/non-retired versions—see the lifecycle page.
Premium
Ideal for small to medium-sized businesses with a growing IT infrastructure.
- Automatic Discovery
- Topology Mapping
- Availability & Status Monitoring
- Performance Monitoring
- Alerting & Reporting
- Cloud Monitoring
- Wireless Monitoring
- Certificate Monitoring
- 10/5 – Email support
Total Plus
For organisations needing a powerful and adaptable monitoring solution with advanced capabilities.
- Everything in Premium, plus:
- Configuration Management
- Network Traffic Analysis
- Log Management
- Virtual Monitoring
- Application Monitoring
- Scalability Pollers
- 24/5 – Phone & Email
* NOTE: Prices do not include taxes, which vary by country.
| Key Features | Premium | Total Plus |
|---|---|---|
| Aspects/Channels Per Device | Unlimited * | Unlimited * |
| Maximum Number of Devices Per Instance | 20,000 | 20,000 |
| Standard Monitoring Capabilities | ||
| Certificate Discovery & Monitoring New | ||
| Log Management | Add-on | |
| Application Monitoring | Add-on | |
| Virtualization Monitoring | Add-on | |
| Distributed Mode | Add-on | |
| Scalability Pollers | Add-on | |
| Network Traffic Analysis | Add-on | |
| Configuration Management | Add-on | |
| Support | 10/5 – Email | 24/5 – Phone & Email |
| Advanced Features (Details) | ||
|
Certificate Discovery & Monitoring New
Identify, track and manage SSL certificates across the network. Prevent expirations, maintain secure comms, avoid disruption and improve posture.
|
||
|
Log Management
Centralize, audit and report on file access, user activity, policy changes and more.
|
Add-on | |
|
Application Monitoring
App-centric alerts and root-cause insights to meet SLAs.
|
Add-on | |
|
Virtualization Monitoring
Discover, map and monitor hosts/guests with thresholds.
|
Add-on | |
|
Distributed Mode
Secure centralized management for many remote sites.
|
Add-on | |
|
Scalability Pollers
Distribute workload across up to 25 systems.
|
Add-on | |
|
Network Traffic Analysis
Threshold alerts, CBQoS and NBAR views.
|
Add-on | |
|
Configuration Management
Automate changes, archive versions and compare diffs.
|
Add-on | |
|
Internet Connection Monitoring
24/7 service with email/SMS outage alerts.
|
Subscription Only | Subscription Only |
|
Network Traffic Analysis Plus (NTA+)
Enterprise-level traffic analytics to accelerate troubleshooting.
|
Subscription Only | Subscription Only |
|
High Availability
Avoid monitoring blackout with multiple instances.
|
Subscription Only | Subscription Only |
* NOTE: A single WhatsUp Gold server can poll a maximum of 100,000 metrics with additional scalability pollers. The stated technical maximums may require additional licenses to fully scale your environment.